Associate Director, Events & Digital Marketing, Ed Robson Arena

Job Summary

Collaborate with the Executive Director to lead, direct, manage, and coordinate assigned events independently, exercising discretion and independent judgement. Serve as the Executive Director’s designee in their absence. Lead the development and implementation of digital and video promotional and marketing materials for Ed Robson Arena, including signage and communications, as well as strategic social media plans. Work collaboratively with Executive Director and Assistant Director, Operations to support CC varsity hockey game day operations.

Responsibilities

• Oversee the event-related operations of the arena, including external rentals. Manage and execute assigned events to include logistics, vendors, branding, and setup/take-down. Ensure excellent communication and collaboration throughout the planning process with both internal and external constituents.
• Collaborate with the Executive Director to foster positive relationships with campus, governing bodies, and the City of Colorado Springs in support of marketing, coordinating, scheduling, and executing events in the arena. Manage all aspects of the arena in the absence of the Executive Director.
• Collaborate with the Assistant Director, Operations, on all event staffing needs, and provide clear information and feedback to staff as appropriate.
• Oversee the scheduling and management of the Chapman Community Room for both internal and external user groups. Ensure groups follow guidelines and serve as liaisons to campus partners, including Bon Appetit.
• Manage the Guest Services area during CC varsity game days, and support the Assistant Director, Operations, with other game day staffing and operational needs. Lead development and execution of all hockey-related purchases, including parking passes and credentials.
•  Lead strategy and management of Ed Robson Arena social media platforms, collaborating with athletics and campus staff to cross-promote and highlight initiatives. Develop authentic content featuring events and partners, as well as arena notifications. Stay current on trends, storytelling techniques, and best practices in sports and digital media.
• Maintain Ed Robson Arena website content and layout, ensuring the site is both a strong information reference guide and a marketing/storytelling vehicle.
• Overall lead for creation and maintenance of arena graphics and marketing projects, including signage, promotional materials, presentation decks, advertisements, and event email correspondence.
• Support the video production team with graphic creation and other needs for both broadcast and in-venue productions.
• Support the reconciliation of expenses and billing processing as outlined by the college.
• Maintain awareness of and adherence to the rules and policies of Colorado College, the conference, and the NCAA.
• Actively support the college’s commitment to be an antiracist institution by understanding, engaging with, and promoting diversity, inclusion, and equity in the college community.
• Promote a culture of safety and environmental protection by working safely; immediately reporting unsafe situations and accidents; following college procedures; and participating in appropriate safety training.
• Demonstrate environmental sustainability by using college resources wisely and supporting the college’s sustainability initiatives and innovation.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor’s degree plus a minimum of three years (or an equivalent combination of education and experience) of relevant professional experience;
• ability to work flexible hours, including evenings and weekends, in a fast‑paced environment;
• fluency with technology platforms, including Microsoft Office Suite, Canva, JotForm, Adobe Suite, and social media platforms;
• proven ability to create digital and video content, manage social media campaigns, and produce polished visual content;
• strong business acumen, organizational, project management, and communication skills with keen judgement and attention to detail;
• demonstrated ability to establish and maintain positive working relationships with diverse constituents from different cultural backgrounds;
• ability to perform occasional heavy physical effort to move and set up equipment related to facilities, game‑day operations, and similar activities.