Facilities Manager

• Oversee ice installation, painting, lines and logos, and annual ice removal and rebuild
• Maintain consistent ice thickness, surface temperature, and quality for games, practices, and public sessions
• Operate and maintain ice resurfacers and edgers, and set resurfacing schedules around events
• Train and supervise staff on proper resurfacing, edging, and ice care procedures
• Monitor and maintain the refrigeration plant (compressors, chillers, condensers, brine or glycol systems, and controls)
• Oversee HVAC, dehumidification, boilers, water heaters, and ventilation to control temperature, humidity, and air quality
• Keep logs of system readings and respond quickly to alarms and equipment failures
• Direct preventive and corrective maintenance for the building, including plumbing, electrical, lighting, doors, seating, locker rooms, dasher boards, glass, and netting
• Coordinate event changeovers and facility setups for games, tournaments, and special events
• Negotiate, manage, and evaluate service contracts for refrigeration, HVAC, fire and life safety, pest control, waste, cleaning, and other building services
• Schedule and oversee contractor work, verifying quality, safety, and timely completion
• Obtain quotes, review invoices, and keep contracts and warranties organized and current
• Serve as the main point of contact for facility issues with leadership, team operations, rink programming, tenants, and event partners
• Work with hockey operations and event staff to align maintenance with the schedule and minimize disruptions
• Hire, train, schedule, and supervise facilities and ice staff, and set clear expectations and standards
  
  

• Excellent written and verbal communication skills, with the ability to explain technical issues clearly to non-technical staff, leadership, and partners
• Demonstrated experience negotiating, managing, and holding vendors accountable under service contracts
• Strong collaboration skills and a team-first approach when working across departments, tenants, and event partners
• 3+ years of facilities, building maintenance, or operations experience, including supervising staff or contractors
• Working knowledge of building systems (mechanical, electrical, plumbing) and preventive maintenance practices
• Strong organizational, problem-solving, and time-management skills; able to juggle priorities in a fast-paced, event-driven environment
• Availability for evenings, weekends, holidays, and on-call emergency response
• Valid driver's license and ability to pass a background check

• Previous ice management experience at an ice arena or multi-use sports facility
• Certified Ice Technician (CIT) or equivalent ice-making certification
• Knowledge of commercial refrigeration systems (ammonia, Freon/synthetic, or CO2), including troubleshooting and safe operation
• HVAC and dehumidification knowledge; EPA Section 608 certification a plus
• Certified Arena Facility Manager (CAFM), Certified Facility Manager (CFM), or similar credential
• Experience with sports and entertainment venues, including game-day and event operations
  
  

• Regular work in cold rink environments and mechanical rooms, with exposure to noise and chemicals
• Ability to lift and carry up to 50 lbs, climb ladders, and stand, walk, bend, and kneel for extended periods
• Ability to safely operate an ice resurfacer, edger, and other facility equipment